Compare the full price
Ask for an itemized out-the-door price in writing so you can compare offers before visiting a dealership.
See the buyer checklistConsumer protection for Long Island
Know what you’re paying, what to ask before you sign, and where to turn when a vehicle purchase goes wrong.
Buyer resources
Get the full price, review the paperwork, and keep a record of the deal.
Ask for an itemized out-the-door price in writing so you can compare offers before visiting a dealership.
See the buyer checklistCheck whether the used car comes with a warranty or is sold as is. Keep a copy with your paperwork.
Read the FTC guideSave the ad, quote, and signed documents if the terms changed. Find the agency that handles your issue.
View complaint optionsThe association reviews the FTC’s pending pricing case, identifies the three dealerships named in the complaint, and explains how to read related BBB customer reviews.
Read press releaseThe five-step checklist helps used-car shoppers request an itemized price, compare financing offers, and spot changes before signing.
Read press releaseThe Association of Motorists of Long Island explains how incomplete advertised prices undermine trust and make it harder for transparent dealerships to compete.
Read commentaryComplaint resources
Gather the ad, quote, contract, receipts, and any messages with the business. Then choose the agency that handles your issue.
About the association
The Association of Motorists of Long Island helps drivers understand vehicle pricing, prepare for a purchase, and find the right place to report a problem.
Our resources are written for motorists in Nassau and Suffolk counties, with links to the state and federal agencies responsible for handling complaints.